Order Processing
At Bridge we strive to process orders within 24 hours.
Orders placed Monday-Thursday will ship the following business day.
Orders placed Friday-Sunday will ship on the following Monday (unless delayed due to holiday).
You will receive an email notification when your order ships – this email will include the tracking number for your shipment.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping
We offer free shipping for all orders over $70.00 shipped within the continental United States. This is applied after discounts and before taxes. Free shipping does not apply to expedited shipping and only applies to standard ground shipments.
International Shipping
We do not offer international shipping at this time.
Damaged Products
Please inspect your order upon arrival. If a product arrives damaged, please contact us at support@bridgeperformancelabs.com within 48 hours for a replacement. To expedite your claim, please include your order number, a brief description of the damage, and clear photographs showing (1) the product damage and (2) images of the shipping/packaging materials. Once verified, we will provide, at your preference, either a replacement, at no additional cost, or store credit. In most cases, we will provide a pre-paid shipping label to return the damaged product. If a return is necessary, please ship the product back within five business days of receiving the pre-paid shipping label.
Returns
For information regarding returns/refunds, please see our Refund Policy.
Questions
Please reach out to support@bridgeperformancelabs.com if you have any questions!